Returns & Exchanges

At Spy Ninjas Store, we want to ensure you are fully equipped for your next mission, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your gear doesn't fit or meet your stealth requirements, our team is here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your Spy Ninjas gear.

• 3.
  Ship the Gear

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the items are in their original condition.

• 4.
  Mission Accomplished

  Once our team receives and inspects your return, we will process your refund or ship out your new exchange items within 5-7 business days.